Service Error an Error Has Occurred Please Try Again Later Windstream

Mistake Msg When Accessing Email Using TB

Errors began few days ago. Please meet screenshots attached. Help, delight.

Errors began few days agone. Please encounter screenshots fastened. Assist, please.

Attached screenshots

Chosen solution

Commencement, a HUGE thank you to all who take responded here on my questions. And I repent for my lack of understanding how to provide accurate info in screenshots and other replies to y'all techs. I finally gave up. My Isp (Windstream) is, in fact, going through some updates/upgrades. Notwithstanding, I could not get my TB to even start on my PC (see comments in previous replies to a higher place). I took my PC to the local shop, got information technology dorsum subsequently ii days. Price was $25, and TB works like information technology did a couple of months ago. This is Slap-up news. BTW, the tech told me the basic problem was a setting inside TB had changed, causing all the bug. I don't recall intentionally making any changes. (I did make changes within WS accounts as instructed, but none to TB.) Bottom-line = everything is back to early Dec 2017, and I am happy camper. Thank you once more for all the efforts to help work this out.

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All Replies (17)

This is the new info I found on the cyberspace, you will take to update your account settings in Thunderbird to reverberate these.

Windstream Incoming Mail Server

                    Account Type: IMAP (If yous are on POP3 so change to IMAP)    Username: Your email address is your username    Server hostname: imap.windstream.cyberspace    Server port: 993    Hallmark: Password    SSL/TLS: Yep                  

Windstream Outgoing Mail Server

                    Username: Your email address is your username    Server hostname: smtp.windstream.net    Server port: 465    Authentication: Password    SSL/TLS: Yes                  

Disable anti-virus to test

If that doesn't work you volition accept to call them as they have different settings available to effort (if you get someone competent).

This is the new info I found on the net, you will have to update your account settings in Thunderbird to reflect these. Windstream Incoming Post Server Account Blazon: IMAP (If you are on POP3 and so alter to IMAP) Username: Your email accost is your username Server hostname: imap.windstream.internet Server port: 993 Hallmark: Password SSL/TLS: Yep Windstream Outgoing Mail Server Username: Your email address is your username Server hostname: smtp.windstream.net Server port: 465 Authentication: Password SSL/TLS: Yes Disable anti-virus to examination If that doesn't work you will accept to phone call them as they have dissimilar settings bachelor to try (if you lot become someone competent).

Beerbaron23 said

This is the new info I found on the net, you volition have to update your account settings in Thunderbird to reflect these. Windstream Incoming Post Server Account Blazon: IMAP (If you are on POP3 and so modify to IMAP) Username: Your e-mail address is your username Server hostname: imap.windstream.net Server port: 993 Authentication: Countersign SSL/TLS: Yes Windstream Outgoing Mail Server Username: Your email address is your username Server hostname: smtp.windstream.net Server port: 465 Authentication: Password SSL/TLS: Yes Disable anti-virus to test If that doesn't work you will have to call them equally they have dissimilar settings available to attempt (if you get someone competent).

''Beerbaron23 [[#respond-1047518|said]]'' <blockquote> This is the new info I found on the cyberspace, yous will have to update your account settings in Thunderbird to reflect these. Windstream Incoming Mail Server Business relationship Type: IMAP (If you are on POP3 then alter to IMAP) Username: Your email address is your username Server hostname: imap.windstream.net Server port: 993 Authentication: Password SSL/TLS: Yes Windstream Outgoing Mail Server Username: Your email address is your username Server hostname: smtp.windstream.net Server port: 465 Authentication: Countersign SSL/TLS: Yes Disable anti-virus to exam If that doesn't piece of work you will accept to call them as they have different settings bachelor to try (if you lot get someone competent). </blockquote>

Thanks for your comments. I did try the settings you suggested. There was no modify in results = yet could not access my e-mail. I have contacted windstream three unlike times since your comments were received. All of their IT folks have said the aforementioned thing you testify in your comments above. I accept confirmed my business relationship settings with them - they now match their directions. Aforementioned event on my electronic mail equally before. The final windstream IT said to look and endeavour accessing the email again tomorrow (Monday) when all their changes are to exist complete and if still have problem, contact them again. Supposedly all their modifications/upgrades should exist resolved by and then. Thanks over again for your help on my bug. Information technology appears the source and cure for this upshot is with them. I will advise if not.

Thanks for your comments. I did try the settings you suggested. There was no alter in results = withal could non access my electronic mail. I have contacted windstream three different times since your comments were received. All of their It folks have said the aforementioned thing you show in your comments higher up. I accept confirmed my account settings with them - they now friction match their directions. Same result on my electronic mail as earlier. The terminal windstream Information technology said to look and try accessing the email once again tomorrow (Monday) when all their changes are to exist complete and if still have problem, contact them again. Supposedly all their modifications/upgrades should exist resolved by then. Thanks again for your help on my issues. It appears the source and cure for this issue is with them. I volition advise if not.

Hello. Need more than aid. This week, when I use email direct at windstream (not using TB), actions are completed every bit expected and equally desired. If I load TB, nothing seems to work. TB shows circumvoluted blue icons, never completes actions. Appears that TB just cannot connect with WS. Need more suggestions on how to set this. PS: TB claims it is up to date in the Aid section. Version 52.5.ii (32-bit)

How-do-you-do. Demand more help. This week, when I use email directly at windstream (not using TB), deportment are completed as expected and as desired. If I load TB, nothing seems to piece of work. TB shows circling blue icons, never completes deportment. Appears that TB but cannot connect with WS. Need more suggestions on how to set up this. PS: TB claims it is up to appointment in the Assistance section. Version 52.5.2 (32-bit)

I read this: "Username: Your email address is your username" as meaning you should use your full email address. Your screenshot (I run into you lot were given a link to the help page for screenshots. Why did y'all not follow it?) shows that you're using just the local part of your email address.

I read this: "Username: Your e-mail address is your username" as pregnant you should use your full e-mail address. Your screenshot (I see you were given a link to the help page for screenshots. Why did you not follow information technology?) shows that you're using but the local part of your email address.

Thanks, Zenos, for your response. I apologize for the botch in using Screenshots. I would think the ones originally posted are no longer applicable, merely can make more if that would help resolve my issues. Also, lamentable, but I exercise not understand what is meant by "local role" of my e-mail address; is this just the proper noun without the Isp name? And where do I demand to right this? In TB TOOLS, ACCOUNTS? Or some other place? Tin you guide me on these questions? Appreciate your help; I have used TB and really liked it for over xv years without trouble until Dec 2017. Thank you again for any help.

Thanks, Zenos, for your response. I apologize for the mix-up in using Screenshots. I would remember the ones originally posted are no longer applicable, but can make more if that would help resolve my issues. As well, sorry, but I do not sympathise what is meant by "local role" of my electronic mail address; is this just the name without the ISP name? And where do I need to correct this? In TB TOOLS, ACCOUNTS? Or some other place? Can you guide me on these questions? Appreciate your help; I have used TB and really liked it for over fifteen years without problem until Dec 2017. Thanks again for any help.

To farther clarify the remaining issues I have: My Windstream seems to work fine if used directly = access my WS email using Firefox to sign-in, etc. My TB shows just a small bluish circle that continues to rotate in the top tab, and no activity is completed. Appears TB does not connect to my WS???

To further analyze the remaining issues I take: My Windstream seems to work fine if used directly = admission my WS email using Firefox to sign-in, etc. My TB shows only a small blue circle that continues to rotate in the superlative tab, and no action is completed. Appears TB does not connect to my WS???

My understanding is the windstream stuff is in the process of being outsourced to the lowest bidder. I suggest you contact your provider for a update on when their arrangement will exist stable again.

My understanding is the windstream stuff is in the process of being outsourced to the lowest applicant. I advise y'all contact your provider for a update on when their organization volition exist stable once more.

Thanks for your reply. Here is the current situation: My Windstream e-mail seems to be steady and usable with no issues at this fourth dimension. I tin can access it directly via Firefox & apply it with no problems. My TB will Not fifty-fifty compete its startup. A blue circle continues to rotate without ceasing. I had a thought that maybe all the troubleshooting on my TB had corrupted it, so I removed information technology totally from my PC and reloaded from the TB site and installed it fresh. Two results = small-scale screen said there was an upgrade (yeah, it said "upgrade", non update) of TB waiting to be installed - PC restart needed; so I did the restart. And so installed the newest download of TB. No change = TB still will not complete its startup (bluish circle rotates forever). I believe WS is functioning okay. So I think help on my TB is what is needed. What tin I do to provide more info to assistance resolve this? Let me know, please.

Thanks for your respond. Here is the current state of affairs: My Windstream electronic mail seems to exist steady and usable with no problems at this fourth dimension. I can access it straight via Firefox & use information technology with no issues. My TB volition NOT even compete its startup. A blue circle continues to rotate without ceasing. I had a thought that mayhap all the troubleshooting on my TB had corrupted it, so I removed information technology totally from my PC and reloaded from the TB site and installed it fresh. Two results = small screen said in that location was an upgrade (yes, it said "upgrade", non update) of TB waiting to be installed - PC restart needed; so I did the restart. Then installed the newest download of TB. No change = TB yet will not complete its startup (blueish circle rotates forever). I believe WS is functioning okay. Then I think help on my TB is what is needed. What can I do to provide more than info to help resolve this? Let me know, delight.

Horhe said

Thanks for your answer. Here is the current situation: My Windstream e-mail seems to exist steady and usable with no issues at this time. I tin access it directly via Firefox & use it with no issues.

You lot might as well say you tin access Yahoo or netfix with a browser. That is just how tenuous the link betwixt spider web mail service and a mail client is. The relevance of that statement to Thunderbird non working is that perhaps if the web mail and the mail server use the same password, you lot know information technology.

My TB will NOT fifty-fifty compete its startup. A blueish circle continues to rotate without ceasing.

That indicates that Thunderbird is busy. Perhaps you demand to try the post-obit. Restart the operating system in safe mode with Networking. This loads only the very basics needed to outset your computer while enabling an Internet connectedness. Click on your operating arrangement for instructions on how to outset in safe mode: Windows 10, Windows eight, Windows seven, Windows Vista, Windows XP, OSX

If safe fashion for the operating arrangement fixes the effect, there's other software in your computer that's causing issues. Possibilities include only non limited to: AV scanning, virus/malware, groundwork downloads such as program updates.

I had a thought that maybe all the troubleshooting on my TB had corrupted it, and so I removed information technology totally from my PC and reloaded from the TB site and installed information technology fresh.

Given Thunderbird separates the user profile with mail, settings and add-ons from the program uninstalling it rarely fixes annihilation just operating organization integration issues. This forum is fiull of folks that try to fix issues by reinstalling, I take seen only very few where the result is positive.

So I think help on my TB is what is needed.

Please add the troubleshooting information to your post To find the Troubleshooting information:

• Open Help (or click on iii-line-icon and select Help)
• Choose Troubleshooting Information
• Use the button Copy to clipboard to select all. Do non check box "Include business relationship names"!
• Paste this in your post.

Delight also add the result of these troubleshooting steps to your post

• Does Thunderbird piece of work in TB Safe manner (see Thunderbird Safety Way)?
• Practise you utilize anti-virus and firewall software? What is the version?

''Horhe [[#answer-1064323|said]]'' <blockquote> Thanks for your reply. Hither is the electric current situation: My Windstream e-mail seems to exist steady and usable with no problems at this fourth dimension. I can access it directly via Firefox & use it with no issues. </blockquote> You might likewise say y'all tin admission Yahoo or netfix with a browser. That is just how tenuous the link betwixt web mail and a mail client is. The relevance of that statement to Thunderbird non working is that perhaps if the web mail and the postal service server utilize the same countersign, you know it. <blockquote> My TB will Non even compete its startup. A blue circumvolve continues to rotate without ceasing. </blockquote> That indicates that Thunderbird is busy. Perhaps yous need to effort the following. Restart the operating organization in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads simply the very basics needed to starting time your figurer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [https://support.microsoft.com/en-u.s.a./help/12376/windows-10-start-your-pc-in-condom-mode Windows 10], [http://windows.microsoft.com/en-u.s.a./windows-eight/windows-startup-settings-safe-style Windows 8], [http://windows.microsoft.com/en-us/windows/first-figurer-safe-style#showtime-computer-safe-mode=windows-seven Windows 7], [http://windows.microsoft.com/en-us/windows/beginning-computer-safe-manner#start-computer-safe-way=windows-vista Windows Vista], [http://world wide web.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-u.s.a./boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX] ; If prophylactic style for the operating system fixes the issue, there'south other software in your calculator that'due south causing issues. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates. <blockquote> I had a thought that peradventure all the troubleshooting on my TB had corrupted information technology, so I removed it totally from my PC and reloaded from the TB site and installed it fresh. </blockquote> Given Thunderbird separates the user contour with mail, settings and add-ons from the program uninstalling information technology rarely fixes anything but operating system integration issues. This forum is fiull of folks that endeavor to fix problems by reinstalling, I have seen merely very few where the upshot is positive. <blockquote> And so I think aid on my TB is what is needed. </blockquote> Please add the troubleshooting data to your post To detect the Troubleshooting data: * Open up Help (or click on three-line-icon and select Assistance) * Choose Troubleshooting Information * Apply the push Copy to clipboard to select all. Practise not check box "Include business relationship names"! * Paste this in your post. Delight also add the consequence of these troubleshooting steps to your mail *Does Thunderbird work in TB Safety mode (see [http://mzl.la/1k5DWjq Thunderbird Safety Mode])? *Do y'all use anti-virus and firewall software? What is the version?

Modified 00:30:06 -0800 do xiv de xaneiro de 2018 by Matt

Thanks very much, Matt. Your comments have been very complete and appreciated. Post-obit are my results: Neither of the Safety modes gave any resolution to the outcome. Run across concluding attachment. Attachments 1 through 4 bear witness TB Troubleshooting info. Final attachment shows screenshots of TB non starting in Safe Modes as labeled. For by year or more, I have run Avira anti-virus and firewall, updated daily.

Your comments appreciated. If I missed something, let me know - I will endeavour again.

Cheers very much, Matt. Your comments have been very complete and appreciated. Post-obit are my results: Neither of the Safe modes gave any resolution to the issue. See concluding attachment. Attachments 1 through iv show TB Troubleshooting info. Last attachment shows screenshots of TB non starting in Safe Modes equally labeled. For by twelvemonth or more than, I have run Avira anti-virus and firewall, updated daily. Your comments appreciated. If I missed something, permit me know - I will try once more.

Matt gave you lot specific instructions for pasting the settings here. Those screen dumps you chose to provide instead are very difficult work to go through. :-(

Going back to an before comment, an email accost is made upwardly of two parts:

<local part>@<domain>

due east.g.

john.doe@example.com

The domain component must conform to fairly strict rules about what characters it can contain, and information technology is never allowed to be example-sensitive. The local part is more relaxed, and operators can utilize their ain sometimes arbitrary rules. But the settings advice said (to me) that you should employ the whole email address, and non just the "local part". i.e. you should give the whole thing, non just the bit to the left of the @.

Matt gave you specific instructions for pasting the settings here. Those screen dumps yous chose to provide instead are very hard work to go through. :-( Going back to an earlier comment, an electronic mail address is made up of two parts: <local part>@<domain> due east.g. john.doe@example.com The ''domain '' component must conform to fairly strict rules nearly what characters it can contain, and it is never allowed to be case-sensitive. The ''local part'' is more than relaxed, and operators tin apply their ain sometimes arbitrary rules. Only the settings communication said (to me) that you should utilise the whole electronic mail address, and not but the "local part". i.east. you should give the whole thing, not only the bit to the left of the @.

UPDATED: Before screen shots evidence you were non following the advise of windstream.

The latest Troubleshooting Info shows y'all are not still following communication. You take not corrected the server settings, and so I'one thousand still not convinced you have corrected the User Name either.

Please act on advise and get your server settings prepare up every bit windstream propose.

• Right click on mail account in Folder pane and select 'Settings'
• select 'Server settings'
• Port: 993 you are still using 143
• 'User Name' should exist your total email addess. Clear entry and carefully retype your full electronic mail address.
• Connection Security: SSL/TLS
• Authentication Method: 'Normal Countersign'.

Bottom left Pane, click on 'Outgoing server (SMTP) select the outgoing server and the details will be displayed below. Click on 'Edit' 'User Name' should be your full email addess. Clear entry and advisedly retype your full email address.

• port: 465
• Connection Security: SSL/TLS
• Authentication Method: 'Normal Password'.

Click on 'OK'

Close Thunderbird and await a few moments for groundwork processes to complete. Restart Thunderbird.

Can you please ostend that you have corrected the User proper noun, Port, So this tin exist known equally at present correct.

'''UPDATED: ''' Earlier screen shots show you were non following the suggest of windstream. The latest Troubleshooting Info shows you are not however post-obit communication. You lot have not corrected the server settings, then I'thou still not convinced you accept corrected the User Proper name either. Please human activity on advise and get your server settings set upward equally windstream advise. * Right click on mail account in Binder pane and select 'Settings' * select 'Server settings' * '''Port: 993''' yous are still using 143 * ''''User Name' should exist your full email addess.''' Clear entry and carefully retype your total email address. * Connection Security: SSL/TLS * Hallmark Method: 'Normal Countersign'. Lesser left Pane, click on 'Outgoing server (SMTP) select the outgoing server and the details will be displayed below. Click on 'Edit' ''''User Proper noun' should be your total email addess.''' Articulate entry and advisedly retype your full email address. * port: 465 * Connection Security: SSL/TLS * Authentication Method: 'Normal Password'. Click on 'OK' Shut Thunderbird and wait a few moments for background processes to complete. Restart Thunderbird. Can y'all please confirm that you have corrected the User name, Port, So this can exist known as at present correct.

Modified 08:44:09 -0800 do 16 de xaneiro de 2018 past Toad-Hall

Likewise check your stored User Name and Passwords.

• 'Menu icon' > 'Options' > 'Options' > 'Security' > 'Passwords' tab
• click on 'Saved Passwords' button
• click on 'Show Passwords' button

Each mail account volition take two entries, one for incoming and ane smtp for outgoing. Both must be right. To correct an entry: Right click on line and cull option. Clear incorrect and retype correct info.

• click on 'Close'
• click on OK

Delight ostend that the stored 'User Name' for the accounts is full e-mail address and ostend the stored password is correct - no typos etc.

As well check your stored User Name and Passwords. * 'Card icon' > 'Options' > 'Options' > 'Security' > 'Passwords' tab * click on 'Saved Passwords' button * click on 'Show Passwords' button Each mail account will have 2 entries, one for incoming and one smtp for approachable. Both must exist correct. To correct an entry: Right click on line and choose option. Clear wrong and retype right info. * click on 'Shut' * click on OK Please confirm that the stored 'User Proper name' for the accounts is full email address and confirm the stored password is correct - no typos etc.

Thanks to both who replied yesterday. I will perform the steps per your directions and let you know results later. A couple of comments as I get that washed: i. The problem has changed since that very first post I made. At that time, both TB & WS were not performing equally expected and as they had in the past. That is no longer true. WS seems to be functioning same as earlier the issue began - but I have to go direct to WS, not employ TB. So screenshots in my first post are no linger appropriate. (Current problem is TB just won't first; don't know what might happen after that.) ii. Pitiful, I am missing something about sending screen dumps or screenshots to you. I make screenshots using my Keyboard to copy the screen, then paste that info in Discussion which volition non attach to my mail service as being typed here. It appears the screenshot must be a JPG (photo) file to be accepted every bit attachment; Give-and-take document is not accepted every bit zipper. (It says, "Add images", which I sympathize to exist JPG, not doc. I approximate I need more info on how to provide the info yous requested in a format that is usable for you. Can you lot help me understand this better? Thanks for your feedback and patience on this.

Thank you to both who replied yesterday. I volition perform the steps per your directions and allow you know results afterward. A couple of comments as I get that done: 1. The problem has changed since that very first post I made. At that fourth dimension, both TB & WS were not performing as expected and as they had in the by. That is no longer true. WS seems to be functioning aforementioned equally before the result began - only I accept to go direct to WS, non use TB. So screenshots in my start post are no linger appropriate. (Current problem is TB just won't start; don't know what might happen after that.) 2. Pitiful, I am missing something about sending screen dumps or screenshots to you. I make screenshots using my Keyboard to copy the screen, then paste that info in Discussion which will not attach to my post as beingness typed here. Information technology appears the screenshot must be a JPG (photo) file to be accepted as attachment; Discussion document is not accustomed as attachment. (It says, "Add images", which I empathise to be JPG, not doc. I judge I need more info on how to provide the info y'all requested in a format that is usable for you. Tin can y'all aid me sympathise this better? Thanks for your feedback and patience on this.

Horhe said

2. Sorry, I am missing something about sending screen dumps or screenshots to yous. I brand screenshots using my Keyboard to copy the screen, then paste that info in Word which will not attach to my mail as being typed here. It appears the screenshot must be a JPG (photo) file to be accustomed as attachment; Word document is non accustomed as attachment. (It says, "Add images", which I empathise to exist JPG, not doc.

You demand to use more than Word.

Try windows pigment. Very useful for making PNG files likewise and JPG. Non the PNG files scale to the net better than JPG

Or use the windows snipping tool. That fashion yous get just the bit you lot need instead of a huge amount of real estate that has nada to practice with the issue.

Finally I asked you to include the troubleshooting information and gave footstep past step instructions. Just instead of readable text I go a photo. At what point could you non follow those instructions? This is important as if we exercise non know just how little you know we will go on giving you lot ideas and instructions that might also exist in Swahili.

                    Open Help (or click on 3-line-icon and select Help)    Choose Troubleshooting Information    Use the button Copy to clipboard to select all. Do not check box "Include account names"!    Paste this in your mail.      Open Help (or click on three-line-icon and select Help)    Choose Troubleshooting Data    Use the button Copy to clipboard to select all. Do not check box "Include account names"!    Paste this in your post.                  

''Horhe [[#answer-1065825|said]]'' <blockquote> ii. Sorry, I am missing something about sending screen dumps or screenshots to you. I make screenshots using my Keyboard to copy the screen, and then paste that info in Discussion which will not attach to my mail service every bit being typed here. It appears the screenshot must be a JPG (photo) file to be accepted as zipper; Give-and-take document is not accepted as attachment. (Information technology says, "Add images", which I understand to be JPG, not doc. </blockquote> You need to utilise more than Word. Try windows paint. Very useful for making PNG files besides and JPG. Non the PNG files scale to the internet meliorate than JPG Or utilize the windows snipping tool. That way yous become just the bit yous need instead of a huge amount of real manor that has cypher to do with the issue. Finally I asked you to include the troubleshooting information and gave stride by step instructions. Simply instead of readable text I get a photograph. At what point could you lot non follow those instructions? This is important every bit if nosotros practise not know just how little you know nosotros will go on giving you ideas and instructions that might as well exist in Swahili. Open Help (or click on iii-line-icon and select Assist) Choose Troubleshooting Information Use the push button Copy to clipboard to select all. Do non check box "Include account names"! Paste this in your mail. Open Help (or click on 3-line-icon and select Aid) Cull Troubleshooting Information Use the push Copy to clipboard to select all. Practise non check box "Include account names"! Paste this in your post.

Chosen Solution

Start, a HUGE thanks to all who have responded here on my questions. And I repent for my lack of understanding how to provide authentic info in screenshots and other replies to you techs. I finally gave upwards. My Isp (Windstream) is, in fact, going through some updates/upgrades. Fifty-fifty so, I could not go my TB to even start on my PC (run into comments in previous replies above). I took my PC to the local shop, got it back after two days. Cost was $25, and TB works like information technology did a couple of months agone. This is Great news. BTW, the tech told me the bones problem was a setting inside TB had changed, causing all the bug. I don't remember intentionally making any changes. (I did make changes within WS accounts as instructed, simply none to TB.) Bottom-line = everything is back to early Dec 2017, and I am happy camper. Thank you again for all the efforts to help work this out.

Showtime, a HUGE thanks to all who have responded here on my questions. And I apologize for my lack of understanding how to provide accurate info in screenshots and other replies to you lot techs. I finally gave upwards. My ISP (Windstream) is, in fact, going through some updates/upgrades. All the same, I could non get my TB to even start on my PC (encounter comments in previous replies in a higher place). I took my PC to the local store, got information technology back after 2 days. Cost was $25, and TB works similar it did a couple of months ago. This is GREAT news. BTW, the tech told me the basic problem was a setting inside TB had changed, causing all the issues. I don't retrieve intentionally making any changes. (I did brand changes within WS accounts as instructed, but none to TB.) Lesser-line = everything is back to early December 2017, and I am happy camper. Thanks again for all the efforts to help piece of work this out.

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Source: https://support.mozilla.org/gl/questions/1193749

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